Blizzard: Overwatch 2 “The launch experience was frustrating for many”

The Junker Queen in Overwatch 2 stretches out both arms in front of a Junkertown sign.

Image: ActivisionBlizzard

Monitor 2 didn’t have a good time. After having undergone two third-party attacks which made it almost impossible to play, the hero shooter was criticized for its poor mobile phone policy. Then many had problems trying to play Monitor 2 with friends. Blizzard has been working to ease those pains, removing the phone requirement altogether and allowing more players to experience the sequel as the week progresses, but not before some. extended stop on Thursday evening. On Friday, fans had discovered a chat bug that randomly spent their real money in the shop. It’s now evening, and to kick off the weekend, Blizzard has another update.

In a new status update messageBlizzard expressed gratitude that fans have been “patient” throughout this saga, and while there are now some welcome improvements, the game’s broader status update is still a bit of a mixed bag.

Effective immediately, console players who have a linked account since June 9, 2021, as well as all PC players with linked accounts, will not need a mobile phone, Blizzard announced in the status update. In an email, a Blizzard spokesperson clarified that brand new players at Monitor 2however, would still need a phone number, so the requirement is not entirely removed.

While Blizzard says it’s making progress on things like account merge issues, as well as players being unable to access their purchased Watchpoint pack on consoles, the developer says some may still experience issues. There’s always a queue for the first issue, and in the case of the last issue, PlayStation owners in particular may not see the product in their inventories. A fix should be deployed later this evening. Some may still experience those pesky connection issues, but Blizzard has made it seem like a much smaller stumbling block for the game now.

Perhaps the most ironic point of the status update is what replaced the connection issue. Here’s Blizzard explaining how by improving one thing, players might now see a worse experience elsewhere:

Now that we’ve increased capacity and have more player concurrency, matchmaking systems are affected, meaning you may see a wait before being placed into a match. We are modifying the configurations of this system today and hope to shorten this wait somewhat throughout the day. We will continue to review matchmaking queues throughout the weekend to identify additional improvements we can make.

At least you can be inside the game while you wait.

Blizzard knows fans might be frustrated after the past week. When sending out this update, after thanking players and acknowledging that the game had a rough launch, Blizzard wrote:

We deeply appreciate your patience and thank you for your support, and we are focused on improving the Monitor 2 experience for all players.

For now, it seems that Surveillance players will have to hang in there until next week to see more meaningful changes beyond those expected to arrive later tonight.

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